cairns airport rentacars - north queensland car rental companies
cairns airport rentacars - car rental north queensland
We value our customers and make sure that their hire car is in perfect condition and value for money so they return to us. With most of our business coming from word of mouth, we believe that we are offering a car rental service that our competitors are envious of.
A Cairns airport rental car operates by hiring the most economical cars in Cairns, so you can SAVE MONEY and create your own DAY TRIPS by driving yourself there, no need to rush around your in command of your itinerary too!
All of our hire cars are new, how ever as they are rented and hired they are serviced every 5,000km, our cars are then thoroughly cleaned and detailed to a high standard including our maintenance checks prior to EVERY HIRE, guaranteeing that we keep all our cars to a very high standard.
Cairns Brakes and Mechanical is based at the same premises close to Cairns International and domestic Airports. Our mechanics work together with us and are dedicated to the day-to-day servicing and routine maintenance of our hire car fleet.
Cairns Airport Car Hire is the closest car hire to Cairns International and Domestic Airports. Our car hire facility is therefore perfectly located for travellers wanting to discover the Northern Beaches, Palm Cove, Trinity Beach and Cape Tribulation as well as Cairns and to the South as far as Mission Beach and inlands to the culinary delights and waterfalls of the Atherton Tablelands.
Cairns Airport Rentacars Rental Terms
PAYMENT
An initial, non refundable deposit will be secured at the time of booking confirmation. Accepted credit cards are Visa and Mastercard (1.75% transaction fee applies).
The remaining balance due will be secured directly by the supplier at the time of pick up of hire vehicle. Accepted credit cards include Visa and Mastercard only. A credit card is required for the security bond.
CAIRNS AIRPORT RENTACAR: TERMS AND CONDITIONS
The terms and conditions below form part of the Car Rental Agreement Contract (CRAC) together
with the Vehicle Condition Report (VCR) and the Rental Agreement (RA) between the company and
the Hirer and any person/company who provides a Credit Card Authority to us to hire the car
1.NO AGENCY.
The customer acknowledges that:
(a) the customer has hired the vehicle entirely for his/her own purposes and not for any purpose in
respect of the owner &
(b) neither the customer nor any other driver or passenger is the agent of the owner for any purpose.
2.WARRANTY BY CUSTOMER.
The customer warrants and represents to the owner that the customer holds a current license to drive
the vehicle in Queensland. Vehicles may not be driven by a person who does not hold a current
unrestricted motor vehicle driver’s licence for the particular class of vehicle hired.
3. USE OF VEHICLE
The customer agrees and acknowledges that:
(a) the vehicle will be driven in a safe and reasonable manner in accordance with all relevant laws by
no person other than the customer or a person authorised by the company. The customer will remain
solely responsible for the vehicle and will drive only within the authorised area of use. Use of the
vehicle by any other person or beyond the authorised area will incur penalty fees at the company's
discretion, including but not limited to the cost of recovery, storage and towing as required.
Unsafe driving will render the indemnity in this contract null and void.
(b) Learners driver permits, provisional licences and under 21 year olds are not acceptable.
(c) a person whose breath or blood alcohol concentration exceeds the maximum lawful concentration or who is
intoxicated or who is under the influence of any drug, toxic or illegal substance;
(d) a person who has given us or for whom you have given as a false name, age, address, or drivers licence
details;
(e) a person who is unlicensed or whose drivers licence has been cancelled, endorsed or suspended within the
last 3 years;
(f) Maximum of 75 years old.
(g). The vehicle must not be used by you or by any authorised driver (unless authorised by us in writing), outside
the area of use specified in the RA. Such use will incur penalty fees at the owners discretion including but not
limited to the cost of recovery, storage and towing as required;
(h) The vehicle must only be driven on bitumen, concrete or tarmac sealed road except where roadworks are
in progress on a section of a sealed road;the vehicle must not be used on any unsealed road, off road conditions
include but is not limited to fire trails, beaches, sand, tracks, fields or paddocks.
(i ) The customer will return the vehicle to the owner on the due time and date specified herein at the owners
place of business (or as otherwise directed by the owner) in the same condition as it was received by the
customer as specified in the VCR save only for ordinary wear and tear and as maybe otherwise provided in this
agreement. If the vehicle is not returned to the owner by the due time and date then the customer will pay to the
owner on demand any loss suffered by the owner as a result in the customer’s delay in returning the vehicle
calculated as follows:
(i) $10 per hour that the vehicle is late until reaching the daily rate at which point the vehicle would not be due to
return until the completion of the 24 hour period.
(ii) for each day late (unless prearranged with the owner)-the owners current daily hire rate and a late fee of $50
per day
(iii) customer must provide 17 days notice (in writing) to cancel confirmed bookings. Less than 17 days notice will incur charges equivalent to 25% of the remaining balance. The initial deposit taken on confirmation will remain non-refundable.
(iv) if the vehicle is to be returned earlier than the agreed due date and time, 48 hours notice must be given by
the customer in order to receive a refund on remaining days;
(v) the vehicle will be returned to the owner with the same quantity of fuel as was in the vehicle when it was
received by the customer failing which the customer will pay to the owner the cost of the shortfall in fuel
together with a further service fee of $30.00. The customer must only use the type of fuel designated for the
vehicle as identified on the vehicle;
(j) Animals and smoking are strictly not permitted in the vehicle. A $250 penalty fine is applicable plus
cleaning charges may apply under the provisions of the CRAC.
(k) the customer will return the vehicle to the owner in a similar state of cleanliness as it was received, apart from
general daily useage. Failure to do so may result in a cleaning fee and the cost of professional vehicle detailers;
(l) the customer will not remove the stickers on the front and rear windscreens of the vehicle. Cost for replacing
each sticker is $30;
(m) the customer must immediately report to the owner the theft of the vehicle or any incident involving the
vehicle which results in damage to the vehicle or to any other property or injury to any person and must immediately report the theft of the vehicle or any traffic incident involving the vehicle to the police;
(n) the customer must pay for all fines and penalties incurred in respect of the vehicle during the period of hire
such as (but not limited to) parking fines and traffic infringements if the owner becomes liable to pay any fine or
penalty of the customers together with a further administration fee of $100.00 will be charged;
(o) the customer acknowledges that failure to pay any amount incurred in accordance with these Terms &
Conditions will incur a $250 administration collection fee plus court costs and legal fees as required;
(p) the customer acknowledges that the owner reserves the right to cancel the contract at any time without notice
or reason.
(q) if the rental period exceeds four weeks then the customer shall deliver the vehicle to the owner so that the
owner may inspect the oil and fluid level. The customer will not be liable for the cost of the inspection or any
subsequent repairs and maintenance of the vehicle unless caused or contributed to by the customer;
(r) The customer agrees to not use the vehicle; for any illegal purpose whatsoever, to propel or tow any
vehicle or trailer; if we have directed you or any authorised driver not to drive the vehicle;to carry persons for
hire or reward or to carry any inflammable, explosive or corrosive materials; to carry any greater load, number of
persons or for use in a manner or for a purpose for which the vehicle was not designed and constructed or to
carry any greater number of persons than the vehicle has seat belts; for racing, pacemaking, reliability trials or
hill climbing, or being tested in preparation for those purposes;
4. VEHICLE CONDITION
You acknowledge receiving the vehicle from us:
(a) prior to signing this agreement the customer has read the VCR and has inspected the vehicle and agrees that
the vehicle is in the condition referred to on the VCR and is in good order and running condition;
(b) with all supplied tools, tyres, accessories, equipment, keys and any other items specified.
(c) with the odometer and fuel reading set out in the VCR;
(d) you agree to maintain tyre pressure, fluid and fuel at the proper operating levels and to immediately report to
us any defect.
5. RETURN OF VEHICLE
You agree to return the vehicle to us as specified in 4.
(a) We must be notified and agree to any extension of the period of hire, in advance of the return date. If you
fail to return the vehicle to us by the return date and time, charges as specified in 3.(i) will apply;
(b) We may take possession of the vehicle without prior demand if it is illegally parked or if, in our opinion:it is
being used, or has been used in contravention of any law or of a term of this CRAC; or it has apparently been
abandoned.
(c) You will be responsible for the vehicle and the hire will continue until we make our final inspection
including where the inspection can not take place for some time. e.g. you return the vehicle to a location
unoccupied or damage control staff are not available.
6. CREDIT CARD AUTHORITY AND CHARGES
The customer hereby agrees to pay and authorises the owner to debit against the credit card, provided when this
agreement was signed (and the customer will pay on demand any balance of ) the following charges, payable
prior to or at the end of the hire period: Full excess charges will immediately apply and extra monies charged will
be reimbursed to the hirer in the event costs were less than the excess amount.
a) all hire charges including any charges for any loss or damage,up until return to or recovery by us of the vehicle
(whether or not charges are detailed in the CRAC);daily rates apply to each consecutive 24 hr period
commencing from check out time;
b) all fines, penalties or similar charges imposed on the owner in respect of the vehicle during the period the
vehicle is hired by the customer;
c) any charges for roadside service deemed to be the customers fault;
d) any charges payable under this agreement;
e) manual credit card swipe is kept for 30 days to cover costs and admin fees associated with these terms and
conditions plus our administration fee ($100) per event;
f) you will pay for the amount of any accidental loss or damage to our vehicle (including prior accident value or
repair costs), our assessment fees, towing and storage fees, our legal and investigative expenses, our loss of
rental revenue and our service charges. You will also pay for any amount which you are legally held liable to
pay, as a result of an accident caused by your use of the vehicle, for loss or damage to property including any
and all third party property damages.
g) where you breach any of your other obligations under this CRAC (without limiting any other right we have)
such sum as is necessary to compensate us for loss or damage as determined by us acting reasonably;
h) the cost to us of recovering the vehicle in the circumstances described in clause 3 (i)
i) final charges will be determined after a final inspection by our representative which will be made as soon as
practicable after return to, or recovery by us of the vehicle.
The authorised contained herein is irrevocable and unconditional as the owner is authorised to make the
debit referred to above at any time after the return of the vehicle. The card holder forgoes the credit card
providers ruling of individual charges imposed on the credit card especially in the case of visa. The card
holder must seek restitution through the courts in the event there is a dispute and not the credit provider.
The owner makes a debit against the customer’s credit card pursuant to this clause then the owner shall
be entitled to claim a further administration fee of $30.00.
You agree to pay us;
a) interest on all outstanding charges at a rate of 9% per annum, you agree that such interest is a genuine pre
estimate of our damages, payments received will be credited firstly against any accrued interest;
b) our costs of recovering or attempting to recover from you outstanding charges including any mercantile agents
costs, and legal costs on a full indemnity basis;
We shall be entitled to list your payment defaults with the credit reference association of Australia or other
relevant credit reference organisations, which you acknowledge may affect your credit rating.
7. CUSTOMER LIABILITY AND CONDITIONS OF COVER
The customer is liable and must pay for any and all loss and damage suffered by the owner of whatsoever nature
arising from the theft of the vehicle or with respect to or in any way connected with the use or hire of the vehicle
by the customer and resulting from any cause whatsoever. If the vehicle breaks down within the defined area
limit due to any act or omission of the customer or his invitees, the owner will at the request of the customer
offer RACQ roadside service or if appropriate provide mechanical assistance at the following costs to the
customer:
(a) Call out fee of $75
(b) Repairs to the vehicle at industry labour rates plus parts at usual rates and margin.
8) . THEFT AND COLLISION DAMAGE WAVER
In the event of a 2 vehicle accident, the customer must report the incident to the police and provide us with an
incident report number. Full details of other parties including insurance and personal contact details must be
provided. Failure to provide details invalidates any excess damage waiver and full liability is assumed. Subject to
the provisions of clause 9, if the customer complies with the provisions of this agreement the owner will pay a
limited amount for damage caused as a result of a collision involving the vehicle but only as detailed in the
CRAC.
The owners limited payment is subject to ;
a) you not being in breach of any terms or conditions contained in or implied by this CRAC;
b) your payment (in respect of each separate incident) regardless of cause/fault, of the loss or damage liability fee
and where applicable, area of use liability fee in the CRAC;
c) You will promptly report to us and the police or other relevant authority, and in any event within 24 hours, any
incident involving loss or damage to the vehicle or any property or injury to any person;
d).You providing such information and assistance as may be requested by us and if necessary, authorising us to
bring, defend or settle legal proceedings. However, we shall have sole conduct of any such proceedings;
e) You giving to us immediately every summons, complaint, demand or notice in relation to any loss or damage;
f) You submitting to any tests required by the police to determine the concentration of alcohol or drugs in your
blood;
g). You not leaving or decamping an accident without providing full particulars to all relevant persons and
authorities;
h). You not being covered under any policy of insurance covering the loss or damage in which case you will not
be covered by us.
9. EXCLUSIONS FROM COVER (Damage not covered);
a) Damage or loss arising from theft, where the vehicle is left unlocked or unsecure or you have not kept the keys
secure
b) damage or loss where the vehicle is totally or partially immersed in water regardless of cause;
c) damage or loss to the interior of the vehicle, which requires professional cleaning, deodorising or repair;
d) damage or loss to tyres, such as punctures, cuts, abrasions or to both front and rear windscreen such as chips,
cracks and stars unless covered under the premium protection;
e) damage or loss to tyres caused by use on construction sites, mines and unsealed roads;
f) overhead damage being damage or loss sustained to the vehicle or any other property caused by driving the
vehicle into or under any object of the same or a greater height than the base of the vehicles front windscreen;
g) damage or loss caused to any part of the pantech or box section or convertible roof;
h) damage or loss caused to the under carriage of the vehicle or to any property arising from contact between the
under carriage and any object, obstruction or road surface regardless of cause. The under carriage means any
exposed components including but not limited to, wheels and tyres, engine, transmission, sumps, differential,
suspension, exhaust system, fuel tank, floor pan, tailgate lifters and ramps or any other mechanical or structural
item;
I) damage or loss to the tailgate lifter, ramps and associated equipment during usage of those items;
j) damage or loss caused to the vehicle or third party property by you driving the vehicle , after the vehicle has
sustained radiator fluid loss, transmission or engine oil loss or loss of tyre pressure;
k) damage or loss to the vehicle or third party property caused by you failing to secure properly any load or
equipment
l) damage or loss caused to the vehicle or third party property by loading or unloading to or from the vehicle;
m) damage or loss to the vehicle deliberately caused by you or by you using the vehicle in a dangerous or
reckless manner;
n) damage or loss to the vehicle whilst being transported, ferried or towed without our authority, or whilst the
vehicle is taken off the mainland or across any waterway whatsoever or used in any unauthorised area;
o) the cost of towing or salvage of the vehicle in or from a remote or sparsely populated area;
p) the cost of towing or salvage of the vehicle through the use of towing or roof racks;
q) costs or expenses incurred including legal costs (on a full indemnity basis) and interest as a result of your
failure to deliver immediately every summons, complaint, demand or notice in relation to any loss or damage;
r) damage or loss to any personal property owned by you or any 3rd party including any relative, associate,
passenger or any person known or not to you possession.
s) any loss or damage sustained while the vehicle is controlled by any person under the influence of liquor or a
drug;
t) any loss or damage sustained while the vehicle is controlled by an unlicensed person;
u) any loss or damage caused as a result of straying animals whether or not there is an impact between the
vehicle and a straying animal;
v) any damage sustained to the vehicle from being driven while the engine is overheating;
w) any damage to the tyres on the vehicle except for normal wear and tear;
x) failure to report any incident to the company.
y) any loss or damage in respect of a single vehicle accident.
10. OWNERS LIMITED LIABILITY
(a) Whilst the owner has at all times maintained the vehicle to a reasonable standard of repair and condition the
customer acknowledges and agrees if the vehicle suffers any mechanical failure then the owner shall not be liable
to the customer for any loss or damage suffered by the customer as a consequence of such failure on the basis
that;
(i) the owner will endeavor to repair the vehicle as soon as practicable;
(ii) where the vehicle cannot be repaired within 24 hrs, the owner may at it’s discretion either provide the
customer with a replacement vehicle or terminate this agreement in which latter case the owner will refund to the
customer the unused portion of the hire charge (calculated on a daily pro rata basis) provided that the owner may
deduct from that refund any monies owed to the owner up to that time by the customer under the terms of this
agreement. The customer agrees that this will be the limit of any liability by the owner to the customer.
(b) the customer shall not engage any person to repair the vehicle without the owners prior consent;
(c) the owner shall not be liable for any loss to the customer or any other person for any property damaged, or
stolen, from the vehicle;
(d) the customer shall be liable to pay for any loss or damage sustained to any 3rd party property as a result of
the use or hire of the vehicle by the customer and resulting from any cause whatsoever.
11. GENERAL PROVISIONS
a) we reserve the right to refuse hire of another vehicle to you following any incident or accident or where you
have breached a term of this CRAC;
b) we are not liable for any loss or damage to personal property left in the vehicle, or any property received,
handled or stored by us at any time before, during or after the hire period;
c) to the fullest extent permitted by law, all terms, conditions, warranties which would otherwise be implied are
hereby expressly excluded;
d) whenever we are permitted to limit our liability under state and or federal statute for breach of an implied
condition or warranty, our liability is limited to the replacement, repair or re supply of the vehicle;
e) we are not liable for any indirect, special, incidental or consequential damage suffered by you or any other
person due to any breach of this CRAC by us and you release and indemnify us (including for legal costs) from
such claim;
f) none of our rights under this CRAC may be waived except in writing by one of our officers;
g)you warrant that all information supplied in connection with this RA, whether before or after the date hereof, is
or shall be true and correct in all respects and that you will immediately notify us of any such changes;
h) this agreement is governed by and construed under the law in the state of Queensland
i) the rights of a party under this agreement are cumulative and not exclusive of any rights provided by law.
j) any provision of this agreement which is invalid will be severed from this agreement without invalidating or
affecting the remaining provisions.
12. Office Hours
Cairns
Monday-Friday: 0800 to 1730
Saturday: 0830 to 1400
Sunday: 0900 to 1300
Cairns Airport
Monday-Friday: 0800 to 1730
Saturday: 0830 to 1400
Sunday: 0900 to 1300
After Hours Pick up
This Supplier has a 24 hour vehicle collection system. By prior arrangement, they can leave your car out for you and put the keys in the safe which you can access at any time (details of this service will be detailed to you directly by the supplier on confirmation).
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Car rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 25.00
To add or remove extras to/from a confirmed booking: 10.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Car Rental Republic Ltd, a specialist in worldwide car rental distribution. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. Thank you for booking with us.
Cairns Airport Rentacars Rental Terms for travel between 01-Jan-2009 and 31-Dec-2012
PAYMENT
An initial, non refundable deposit will be secured at the time of booking confirmation. Accepted credit cards are Visa and Mastercard (1.75% transaction fee applies).
The remaining balance due will be secured directly by the supplier at the time of pick up of hire vehicle. Accepted credit cards include Visa and Mastercard only. A credit card is required for the security bond.
CAIRNS AIRPORT RENTACAR: TERMS AND CONDITIONS
The terms and conditions below form part of the Car Rental Agreement Contract (CRAC) together
with the Vehicle Condition Report (VCR) and the Rental Agreement (RA) between the company and
the Hirer and any person/company who provides a Credit Card Authority to us to hire the car
1.NO AGENCY.
The customer acknowledges that:
(a) the customer has hired the vehicle entirely for his/her own purposes and not for any purpose in
respect of the owner &
(b) neither the customer nor any other driver or passenger is the agent of the owner for any purpose.
2.WARRANTY BY CUSTOMER.
The customer warrants and represents to the owner that the customer holds a current license to drive
the vehicle in Queensland. Vehicles may not be driven by a person who does not hold a current
unrestricted motor vehicle driver’s licence for the particular class of vehicle hired.
3. USE OF VEHICLE
The customer agrees and acknowledges that:
(a) the vehicle will be driven in a safe and reasonable manner in accordance with all relevant laws by
no person other than the customer or a person authorised by the company. The customer will remain
solely responsible for the vehicle and will drive only within the authorised area of use. Use of the
vehicle by any other person or beyond the authorised area will incur penalty fees at the company's
discretion, including but not limited to the cost of recovery, storage and towing as required.
Unsafe driving will render the indemnity in this contract null and void.
(b) Learners driver permits, provisional licences and under 21 year olds are not acceptable.
(c) a person whose breath or blood alcohol concentration exceeds the maximum lawful concentration or who is
intoxicated or who is under the influence of any drug, toxic or illegal substance;
(d) a person who has given us or for whom you have given as a false name, age, address, or drivers licence
details;
(e) a person who is unlicensed or whose drivers licence has been cancelled, endorsed or suspended within the
last 3 years;
(f) Maximum of 75 years old.
(g). The vehicle must not be used by you or by any authorised driver (unless authorised by us in writing), outside
the area of use specified in the RA. Such use will incur penalty fees at the owners discretion including but not
limited to the cost of recovery, storage and towing as required;
(h) The vehicle must only be driven on bitumen, concrete or tarmac sealed road except where roadworks are
in progress on a section of a sealed road;the vehicle must not be used on any unsealed road, off road conditions
include but is not limited to fire trails, beaches, sand, tracks, fields or paddocks.
(i ) The customer will return the vehicle to the owner on the due time and date specified herein at the owners
place of business (or as otherwise directed by the owner) in the same condition as it was received by the
customer as specified in the VCR save only for ordinary wear and tear and as maybe otherwise provided in this
agreement. If the vehicle is not returned to the owner by the due time and date then the customer will pay to the
owner on demand any loss suffered by the owner as a result in the customer’s delay in returning the vehicle
calculated as follows:
(i) $10 per hour that the vehicle is late until reaching the daily rate at which point the vehicle would not be due to
return until the completion of the 24 hour period.
(ii) for each day late (unless prearranged with the owner)-the owners current daily hire rate and a late fee of $50
per day
(iii) customer must provide 17 days notice (in writing) to cancel confirmed bookings. Less than 17 days notice will incur charges equivalent to 25% of the remaining balance. The initial deposit taken on confirmation will remain non-refundable.
(iv) if the vehicle is to be returned earlier than the agreed due date and time, 48 hours notice must be given by
the customer in order to receive a refund on remaining days;
(v) the vehicle will be returned to the owner with the same quantity of fuel as was in the vehicle when it was
received by the customer failing which the customer will pay to the owner the cost of the shortfall in fuel
together with a further service fee of $30.00. The customer must only use the type of fuel designated for the
vehicle as identified on the vehicle;
(j) Animals and smoking are strictly not permitted in the vehicle. A $250 penalty fine is applicable plus
cleaning charges may apply under the provisions of the CRAC.
(k) the customer will return the vehicle to the owner in a similar state of cleanliness as it was received, apart from
general daily useage. Failure to do so may result in a cleaning fee and the cost of professional vehicle detailers;
(l) the customer will not remove the stickers on the front and rear windscreens of the vehicle. Cost for replacing
each sticker is $30;
(m) the customer must immediately report to the owner the theft of the vehicle or any incident involving the
vehicle which results in damage to the vehicle or to any other property or injury to any person and must immediately report the theft of the vehicle or any traffic incident involving the vehicle to the police;
(n) the customer must pay for all fines and penalties incurred in respect of the vehicle during the period of hire
such as (but not limited to) parking fines and traffic infringements if the owner becomes liable to pay any fine or
penalty of the customers together with a further administration fee of $100.00 will be charged;
(o) the customer acknowledges that failure to pay any amount incurred in accordance with these Terms &
Conditions will incur a $250 administration collection fee plus court costs and legal fees as required;
(p) the customer acknowledges that the owner reserves the right to cancel the contract at any time without notice
or reason.
(q) if the rental period exceeds four weeks then the customer shall deliver the vehicle to the owner so that the
owner may inspect the oil and fluid level. The customer will not be liable for the cost of the inspection or any
subsequent repairs and maintenance of the vehicle unless caused or contributed to by the customer;
(r) The customer agrees to not use the vehicle; for any illegal purpose whatsoever, to propel or tow any
vehicle or trailer; if we have directed you or any authorised driver not to drive the vehicle;to carry persons for
hire or reward or to carry any inflammable, explosive or corrosive materials; to carry any greater load, number of
persons or for use in a manner or for a purpose for which the vehicle was not designed and constructed or to
carry any greater number of persons than the vehicle has seat belts; for racing, pacemaking, reliability trials or
hill climbing, or being tested in preparation for those purposes;
4. VEHICLE CONDITION
You acknowledge receiving the vehicle from us:
(a) prior to signing this agreement the customer has read the VCR and has inspected the vehicle and agrees that
the vehicle is in the condition referred to on the VCR and is in good order and running condition;
(b) with all supplied tools, tyres, accessories, equipment, keys and any other items specified.
(c) with the odometer and fuel reading set out in the VCR;
(d) you agree to maintain tyre pressure, fluid and fuel at the proper operating levels and to immediately report to
us any defect.
5. RETURN OF VEHICLE
You agree to return the vehicle to us as specified in 4.
(a) We must be notified and agree to any extension of the period of hire, in advance of the return date. If you
fail to return the vehicle to us by the return date and time, charges as specified in 3.(i) will apply;
(b) We may take possession of the vehicle without prior demand if it is illegally parked or if, in our opinion:it is
being used, or has been used in contravention of any law or of a term of this CRAC; or it has apparently been
abandoned.
(c) You will be responsible for the vehicle and the hire will continue until we make our final inspection
including where the inspection can not take place for some time. e.g. you return the vehicle to a location
unoccupied or damage control staff are not available.
6. CREDIT CARD AUTHORITY AND CHARGES
The customer hereby agrees to pay and authorises the owner to debit against the credit card, provided when this
agreement was signed (and the customer will pay on demand any balance of ) the following charges, payable
prior to or at the end of the hire period: Full excess charges will immediately apply and extra monies charged will
be reimbursed to the hirer in the event costs were less than the excess amount.
a) all hire charges including any charges for any loss or damage,up until return to or recovery by us of the vehicle
(whether or not charges are detailed in the CRAC);daily rates apply to each consecutive 24 hr period
commencing from check out time;
b) all fines, penalties or similar charges imposed on the owner in respect of the vehicle during the period the
vehicle is hired by the customer;
c) any charges for roadside service deemed to be the customers fault;
d) any charges payable under this agreement;
e) manual credit card swipe is kept for 30 days to cover costs and admin fees associated with these terms and
conditions plus our administration fee ($100) per event;
f) you will pay for the amount of any accidental loss or damage to our vehicle (including prior accident value or
repair costs), our assessment fees, towing and storage fees, our legal and investigative expenses, our loss of
rental revenue and our service charges. You will also pay for any amount which you are legally held liable to
pay, as a result of an accident caused by your use of the vehicle, for loss or damage to property including any
and all third party property damages.
g) where you breach any of your other obligations under this CRAC (without limiting any other right we have)
such sum as is necessary to compensate us for loss or damage as determined by us acting reasonably;
h) the cost to us of recovering the vehicle in the circumstances described in clause 3 (i)
i) final charges will be determined after a final inspection by our representative which will be made as soon as
practicable after return to, or recovery by us of the vehicle.
The authorised contained herein is irrevocable and unconditional as the owner is authorised to make the
debit referred to above at any time after the return of the vehicle. The card holder forgoes the credit card
providers ruling of individual charges imposed on the credit card especially in the case of visa. The card
holder must seek restitution through the courts in the event there is a dispute and not the credit provider.
The owner makes a debit against the customer’s credit card pursuant to this clause then the owner shall
be entitled to claim a further administration fee of $30.00.
You agree to pay us;
a) interest on all outstanding charges at a rate of 9% per annum, you agree that such interest is a genuine pre
estimate of our damages, payments received will be credited firstly against any accrued interest;
b) our costs of recovering or attempting to recover from you outstanding charges including any mercantile agents
costs, and legal costs on a full indemnity basis;
We shall be entitled to list your payment defaults with the credit reference association of Australia or other
relevant credit reference organisations, which you acknowledge may affect your credit rating.
7. CUSTOMER LIABILITY AND CONDITIONS OF COVER
The customer is liable and must pay for any and all loss and damage suffered by the owner of whatsoever nature
arising from the theft of the vehicle or with respect to or in any way connected with the use or hire of the vehicle
by the customer and resulting from any cause whatsoever. If the vehicle breaks down within the defined area
limit due to any act or omission of the customer or his invitees, the owner will at the request of the customer
offer RACQ roadside service or if appropriate provide mechanical assistance at the following costs to the
customer:
(a) Call out fee of $75
(b) Repairs to the vehicle at industry labour rates plus parts at usual rates and margin.
8) . THEFT AND COLLISION DAMAGE WAVER
In the event of a 2 vehicle accident, the customer must report the incident to the police and provide us with an
incident report number. Full details of other parties including insurance and personal contact details must be
provided. Failure to provide details invalidates any excess damage waiver and full liability is assumed. Subject to
the provisions of clause 9, if the customer complies with the provisions of this agreement the owner will pay a
limited amount for damage caused as a result of a collision involving the vehicle but only as detailed in the
CRAC.
The owners limited payment is subject to ;
a) you not being in breach of any terms or conditions contained in or implied by this CRAC;
b) your payment (in respect of each separate incident) regardless of cause/fault, of the loss or damage liability fee
and where applicable, area of use liability fee in the CRAC;
c) You will promptly report to us and the police or other relevant authority, and in any event within 24 hours, any
incident involving loss or damage to the vehicle or any property or injury to any person;
d).You providing such information and assistance as may be requested by us and if necessary, authorising us to
bring, defend or settle legal proceedings. However, we shall have sole conduct of any such proceedings;
e) You giving to us immediately every summons, complaint, demand or notice in relation to any loss or damage;
f) You submitting to any tests required by the police to determine the concentration of alcohol or drugs in your
blood;
g). You not leaving or decamping an accident without providing full particulars to all relevant persons and
authorities;
h). You not being covered under any policy of insurance covering the loss or damage in which case you will not
be covered by us.
9. EXCLUSIONS FROM COVER (Damage not covered);
a) Damage or loss arising from theft, where the vehicle is left unlocked or unsecure or you have not kept the keys
secure
b) damage or loss where the vehicle is totally or partially immersed in water regardless of cause;
c) damage or loss to the interior of the vehicle, which requires professional cleaning, deodorising or repair;
d) damage or loss to tyres, such as punctures, cuts, abrasions or to both front and rear windscreen such as chips,
cracks and stars unless covered under the premium protection;
e) damage or loss to tyres caused by use on construction sites, mines and unsealed roads;
f) overhead damage being damage or loss sustained to the vehicle or any other property caused by driving the
vehicle into or under any object of the same or a greater height than the base of the vehicles front windscreen;
g) damage or loss caused to any part of the pantech or box section or convertible roof;
h) damage or loss caused to the under carriage of the vehicle or to any property arising from contact between the
under carriage and any object, obstruction or road surface regardless of cause. The under carriage means any
exposed components including but not limited to, wheels and tyres, engine, transmission, sumps, differential,
suspension, exhaust system, fuel tank, floor pan, tailgate lifters and ramps or any other mechanical or structural
item;
I) damage or loss to the tailgate lifter, ramps and associated equipment during usage of those items;
j) damage or loss caused to the vehicle or third party property by you driving the vehicle , after the vehicle has
sustained radiator fluid loss, transmission or engine oil loss or loss of tyre pressure;
k) damage or loss to the vehicle or third party property caused by you failing to secure properly any load or
equipment
l) damage or loss caused to the vehicle or third party property by loading or unloading to or from the vehicle;
m) damage or loss to the vehicle deliberately caused by you or by you using the vehicle in a dangerous or
reckless manner;
n) damage or loss to the vehicle whilst being transported, ferried or towed without our authority, or whilst the
vehicle is taken off the mainland or across any waterway whatsoever or used in any unauthorised area;
o) the cost of towing or salvage of the vehicle in or from a remote or sparsely populated area;
p) the cost of towing or salvage of the vehicle through the use of towing or roof racks;
q) costs or expenses incurred including legal costs (on a full indemnity basis) and interest as a result of your
failure to deliver immediately every summons, complaint, demand or notice in relation to any loss or damage;
r) damage or loss to any personal property owned by you or any 3rd party including any relative, associate,
passenger or any person known or not to you possession.
s) any loss or damage sustained while the vehicle is controlled by any person under the influence of liquor or a
drug;
t) any loss or damage sustained while the vehicle is controlled by an unlicensed person;
u) any loss or damage caused as a result of straying animals whether or not there is an impact between the
vehicle and a straying animal;
v) any damage sustained to the vehicle from being driven while the engine is overheating;
w) any damage to the tyres on the vehicle except for normal wear and tear;
x) failure to report any incident to the company.
y) any loss or damage in respect of a single vehicle accident.
10. OWNERS LIMITED LIABILITY
(a) Whilst the owner has at all times maintained the vehicle to a reasonable standard of repair and condition the
customer acknowledges and agrees if the vehicle suffers any mechanical failure then the owner shall not be liable
to the customer for any loss or damage suffered by the customer as a consequence of such failure on the basis
that;
(i) the owner will endeavor to repair the vehicle as soon as practicable;
(ii) where the vehicle cannot be repaired within 24 hrs, the owner may at it’s discretion either provide the
customer with a replacement vehicle or terminate this agreement in which latter case the owner will refund to the
customer the unused portion of the hire charge (calculated on a daily pro rata basis) provided that the owner may
deduct from that refund any monies owed to the owner up to that time by the customer under the terms of this
agreement. The customer agrees that this will be the limit of any liability by the owner to the customer.
(b) the customer shall not engage any person to repair the vehicle without the owners prior consent;
(c) the owner shall not be liable for any loss to the customer or any other person for any property damaged, or
stolen, from the vehicle;
(d) the customer shall be liable to pay for any loss or damage sustained to any 3rd party property as a result of
the use or hire of the vehicle by the customer and resulting from any cause whatsoever.
11. GENERAL PROVISIONS
a) we reserve the right to refuse hire of another vehicle to you following any incident or accident or where you
have breached a term of this CRAC;
b) we are not liable for any loss or damage to personal property left in the vehicle, or any property received,
handled or stored by us at any time before, during or after the hire period;
c) to the fullest extent permitted by law, all terms, conditions, warranties which would otherwise be implied are
hereby expressly excluded;
d) whenever we are permitted to limit our liability under state and or federal statute for breach of an implied
condition or warranty, our liability is limited to the replacement, repair or re supply of the vehicle;
e) we are not liable for any indirect, special, incidental or consequential damage suffered by you or any other
person due to any breach of this CRAC by us and you release and indemnify us (including for legal costs) from
such claim;
f) none of our rights under this CRAC may be waived except in writing by one of our officers;
g)you warrant that all information supplied in connection with this RA, whether before or after the date hereof, is
or shall be true and correct in all respects and that you will immediately notify us of any such changes;
h) this agreement is governed by and construed under the law in the state of Queensland
i) the rights of a party under this agreement are cumulative and not exclusive of any rights provided by law.
j) any provision of this agreement which is invalid will be severed from this agreement without invalidating or
affecting the remaining provisions.
12. Office Hours
Cairns
Monday-Friday: 0800 to 1730
Saturday: 0830 to 1400
Sunday: 0900 to 1300
Cairns Airport
Monday-Friday: 0800 to 1730
Saturday: 0830 to 1400
Sunday: 0900 to 1300
After Hours Pick up
This Supplier has a 24 hour vehicle collection system. By prior arrangement, they can leave your car out for you and put the keys in the safe which you can access at any time (details of this service will be detailed to you directly by the supplier on confirmation).
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Car rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 25.00
To add or remove extras to/from a confirmed booking: 10.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Car Rental Republic Ltd, a specialist in worldwide car rental distribution. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. Thank you for booking with us.
Cairns Airport Rentacars Insurance
7. CUSTOMER LIABILITY AND CONDITIONS OF COVER
The customer is liable and must pay for any and all loss and damage suffered by the owner of whatsoever nature
arising from the theft of the vehicle or with respect to or in any way connected with the use or hire of the vehicle
by the customer and resulting from any cause whatsoever. If the vehicle breaks down within the defined area
limit due to any act or omission of the customer or his invitees, the owner will at the request of the customer
offer RACQ roadside service or if appropriate provide mechanical assistance at the following costs to the
customer:
(a) Call out fee of $75
(b) Repairs to the vehicle at industry labour rates plus parts at usual rates and margin.
8) . THEFT AND COLLISION DAMAGE WAVER
In the event of a 2 vehicle accident, the customer must report the incident to the police and provide us with an
incident report number. Full details of other parties including insurance and personal contact details must be
provided. Failure to provide details invalidates any excess damage waiver and full liability is assumed. Subject to
the provisions of clause 9, if the customer complies with the provisions of this agreement the owner will pay a
limited amount for damage caused as a result of a collision involving the vehicle but only as detailed in the
CRAC.
The owners limited payment is subject to ;
a) you not being in breach of any terms or conditions contained in or implied by this CRAC;
b) your payment (in respect of each separate incident) regardless of cause/fault, of the loss or damage liability fee
and where applicable, area of use liability fee in the CRAC;
c) You will promptly report to us and the police or other relevant authority, and in any event within 24 hours, any
incident involving loss or damage to the vehicle or any property or injury to any person;
d).You providing such information and assistance as may be requested by us and if necessary, authorising us to
bring, defend or settle legal proceedings. However, we shall have sole conduct of any such proceedings;
e) You giving to us immediately every summons, complaint, demand or notice in relation to any loss or damage;
f) You submitting to any tests required by the police to determine the concentration of alcohol or drugs in your
blood;
g). You not leaving or decamping an accident without providing full particulars to all relevant persons and
authorities;
h). You not being covered under any policy of insurance covering the loss or damage in which case you will not
be covered by us.
9. EXCLUSIONS FROM COVER (Damage not covered);
a) Damage or loss arising from theft, where the vehicle is left unlocked or unsecure or you have not kept the keys
secure
b) damage or loss where the vehicle is totally or partially immersed in water regardless of cause;
c) damage or loss to the interior of the vehicle, which requires professional cleaning, deodorising or repair;
d) damage or loss to tyres, such as punctures, cuts, abrasions or to both front and rear windscreen such as chips,
cracks and stars unless covered under the premium protection;
e) damage or loss to tyres caused by use on construction sites, mines and unsealed roads;
f) overhead damage being damage or loss sustained to the vehicle or any other property caused by driving the
vehicle into or under any object of the same or a greater height than the base of the vehicles front windscreen;
g) damage or loss caused to any part of the pantech or box section or convertible roof;
h) damage or loss caused to the under carriage of the vehicle or to any property arising from contact between the
under carriage and any object, obstruction or road surface regardless of cause. The under carriage means any
exposed components including but not limited to, wheels and tyres, engine, transmission, sumps, differential,
suspension, exhaust system, fuel tank, floor pan, tailgate lifters and ramps or any other mechanical or structural
item;
I) damage or loss to the tailgate lifter, ramps and associated equipment during usage of those items;
j) damage or loss caused to the vehicle or third party property by you driving the vehicle , after the vehicle has
sustained radiator fluid loss, transmission or engine oil loss or loss of tyre pressure;
k) damage or loss to the vehicle or third party property caused by you failing to secure properly any load or
equipment
l) damage or loss caused to the vehicle or third party property by loading or unloading to or from the vehicle;
m) damage or loss to the vehicle deliberately caused by you or by you using the vehicle in a dangerous or
reckless manner;
n) damage or loss to the vehicle whilst being transported, ferried or towed without our authority, or whilst the
vehicle is taken off the mainland or across any waterway whatsoever or used in any unauthorised area;
o) the cost of towing or salvage of the vehicle in or from a remote or sparsely populated area;
p) the cost of towing or salvage of the vehicle through the use of towing or roof racks;
q) costs or expenses incurred including legal costs (on a full indemnity basis) and interest as a result of your
failure to deliver immediately every summons, complaint, demand or notice in relation to any loss or damage;
r) damage or loss to any personal property owned by you or any 3rd party including any relative, associate,
passenger or any person known or not to you possession.
s) any loss or damage sustained while the vehicle is controlled by any person under the influence of liquor or a
drug;
t) any loss or damage sustained while the vehicle is controlled by an unlicensed person;
u) any loss or damage caused as a result of straying animals whether or not there is an impact between the
vehicle and a straying animal;
v) any damage sustained to the vehicle from being driven while the engine is overheating;
w) any damage to the tyres on the vehicle except for normal wear and tear;
x) failure to report any incident to the company.
y) any loss or damage in respect of a single vehicle accident.